Top-Notch Online Therapy: Choosing The Best Mental Health

BetterHelp is the global leader in online therapy. The platform's dynamic, progressive service offers digital therapy to millions of clients, with sessions offered by licensed and vetted therapists and counselors. With customized therapy sessions, peer-reviewed mental health articles, and a mental health podcast, BetterHelp aims to lead the charge in destigmatizing mental health. Learning about BetterHelp and its quality of support can help you decide whether this platform suits your needs.  

What Is BetterHelp Therapy? 

BetterHelp therapists have the skills and credentials to support various mental health needs, and providers offer BetterHelp therapy services unique to their clients.

When you sign up for BetterHelp, you can be matched with a provider who fits your specific preferences based on your answers to your sign-up questionnaire. You can also select the method you'd like to use to communicate with your therapist, including the options for phone, live video sessions, or live chat sessions. 

How Does BetterHelp Online Therapy Work? 

BetterHelp is an online therapy platform. Online therapy, or e-therapy, treats mental illness, distressing symptoms, and offers life guidance. It is a form of psychotherapy performed through the internet from a personal device. You can reach the BetterHelp platform from a smartphone, computer, tablet, or another smart device from any location with an internet connection. 

Online therapy is an alternative to traditional face-to-face therapy in an office. It's a modern way to receive mental health treatment, but the research on its effectiveness shows it can have the same benefits as traditional counseling. BetterHelp online counseling serves over two million clients worldwide from all backgrounds, religions, cultures, and identities. 

Once you sign up with BetterHelp, you are matched with a licensed therapist that fits your unique mental health needs. After picking your preferred online communication method, you can sign up for weekly sessions that work for your schedule. You can then be billed monthly for your four weekly sessions. 

Is BetterHelp Therapy Legit?

BetterHelp online therapy is a legitimate mental health service. The Better Business Bureau has accredited the company since 2015. BetterHelp employs thousands of mental health providers and requires that all mental health providers possess up-to-date credentials, accreditation, and licensure to ensure BetterHelp counseling quality remains high. In addition, extensive background checks, evaluations, and reference checks verify the integrity and quality of licensed mental health professionals before hiring. Due to this, BetterHelp is selective in its hiring of mental health professionals and vetting process. 

Can You Pick Your Therapist On The App?

Before you begin the process of online therapy, spend time journaling and reflecting on what you seek from the service. If you are unsure about your needs and goals, it may be challenging to establish a beneficial relationship with a BetterHelp therapist.

When you sign up for BetterHelp, you have some control over which licensed therapist you are connected with. Upon getting started with BetterHelp, you may be asked to fill out an initial questionnaire about your current mental health needs and challenges. After you complete the initial screening questions during your sign up process, you can indicate if you have any therapist preferences. These are personal to you and might involve requesting a spiritual, religious, LGBTQ, BIPOC, or same-sex therapist. 

The BetterHelp algorithm can use your questionnaire and preferences to match you with online therapy providers that fits your responses and understands your unique needs and goals. Therapist availability, mental health concerns, and type of therapy will play a role in which provider is right for you. Teen counseling, couples therapy, individual therapy, emotionally focused therapy, and family therapy are common choices from patients. Try to answer all questions as openly, honestly, and thoroughly as possible to ensure the best match. If you find the therapist you are matched with is not providing the benefit you hoped, you can request to change therapist at any time through the BetterHelp app, selecting from other matches.  

What Are BetterHelp Therapists Qualified To Treat? 

BetterHelp counselors and therapists can support mental illness, stress, relationship challenges, family dynamics, parenting concerns, and many other areas. You do not need to have a mental health diagnosis to use the platform. BetterHelp's providers have a wide range of expertise, which may include the following areas: 

• Marriage and family concerns

• Substance use 

• Depression and anxiety

• Stress

• Self-esteem

• Anger

• Relationships

• Grief

• Eating disorders

• Personality disorders

• Post-traumatic stress disorder (PTSD) 

• Bipolar disorder

The BetterHelp therapists matched to your needs are experts in your particular mental health conditions or areas of concern. They may help you navigate difficult experiences, feel renewed and energized, let go of old patterns that no longer serve you, and achieve healing. They can even help you unravel your views of morality, objective, subjective, or virtual morality. For younger patients, teen therapy is available on our mental health platform. However, you will not see therapists at BetterHelp prescribe medication. If you are interested in an online therapist who can prescribe medication, we recommend speaking with your provider about being referred to a psychiatrist for additional treatment.

How Long Are App Sessions?

Planning the logistics of therapy can be a challenge for many. The juggling act of keeping up with work, school, kids, relationships, and self-care might scare individuals away from the "time commitment" of therapy. However, BetterHelp can offer convenient opportunity to quality mental health services. 

BetterHelp's online platform allows clients to partake in therapy sessions anywhere with an internet connection and smart device. While various options are offered, the basic plan includes one weekly live session. Sessions are scheduled in 30-minute blocks in the virtual therapy room, but clients may be able to request 45-minute blocks by messaging their therapist. In some cases, video sessions may be longer.

How Much Does Online Therapy Cost? 

Online therapy can be an affordable alternative to traditional in-person therapy. The cost of online therapy varies widely, depending on various factors. While BetterHelp does not accept payment from insurance providers, BetterHelp offers financial assistance to increase our online therapy platforms. Below are some variables that may influence how much you will pay for online therapy.

The Online Therapy Service You Choose

BetterHelp is the world's largest online therapy platform, offering competitive pricing plans. However, various online platforms offer unique services depending on your needs, such as the Regain platform for online couples counseling. 

The Type Of Therapy You Choose To Receive

BetterHelp and its sister platforms offer various counseling types, from individual sessions to marriage counseling. These different types of therapy may come with different costs. In addition, the number of sessions you use throughout the year could affect how much you pay.

The Therapist You Match With

Depending on your counselor, you may be offered a sliding scale fee with discounted sessions based on your income. Your provider's specialty may affect how much their sessions will cost.

Insurance Coverage And Financial Aid

Many online platforms do not offer insurance coverage. However, financial aid is offered to select individuals through certain online therapy services, like BetterHelp. The BetterHelp financial aid option is based on income and other financial burdens. Some insurance companies may reimburse you for the cost of therapy received through BetterHelp. Reach out to your insurance provider to understand their coverage options.  

Where You Live

Where you live in the United States may affect how much you pay for therapy. Therapist rates can vary based on state and region. Since you must be matched with a licensed therapist in your state of residence, their rates may reflect the local area. 

How Much Does BetterHelp Cost?

BetterHelp's subscription plan price can vary based on your therapist's location and your financial ability. Often, a basic plan with BetterHelp therapy costs $60 to $90 per week, which comes out to $240 to $360 per month and is billed every four weeks.

BetterHelp monthly costs are lower than many traditional insurance co-payments. However, the benefit you receive from the pricing can depend on where you live, your health insurance, and the type of therapy you seek. You can read BetterHelp reviews to see what previous users thought of the BetterHelp pricing and services. 

BetterHelp's Community Impact 

BetterHelp offers affordable mental health care for everyone, regardless of employment, socioeconomic status, or lack of experience with therapy. They also take their mission further by supporting under-resourced individuals and providing equitable approach to care for communities in need.

The company has launched social impact initiatives to donate therapy to communities, non-profits, and individuals requiring financial aid. The platform has donated over 31,291 months of therapy to communities in need and over 42 million dollars in financial aid and discounts.  

For updates on supporting underserved communities, visit the BetterHelp LinkedIn page.

Why Do Therapists Work For BetterHelp?

Therapists may benefit from working for BetterHelp due to competitive rates and a manageable caseload that can be increased depending on a provider's schedule. Therapists can practice therapy as they see fit, abiding by BetterHelp's unbiased, professional, and scientifically backed code of ethics.

BetterHelp therapists who work 30 or more hours per week through the platform may also receive bonuses (subject to change). Additionally, therapists can receive free therapy through BetterHelp to support their mental health.

Why Do Clients Use BetterHelp? 

Those who choose to receive therapy with BetterHelp may find that the services cater to their needs. You influence who your therapist is, and if you are not satisfied, you can switch therapists anytime. In addition, sessions can be conducted in an online format. BetterHelp also promotes an empathetic, unbiased, and welcoming atmosphere that showcases that therapy is for anyone. To hear from our patients about specific therpaists, you search for a BetterHelp review to hear real experiences.